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Contact Us

quickwin.games is committed to providing legally compliant, efficient, and reliable customer support for all users in Australia. If you require assistance or wish to communicate with us regarding any aspect of our services, please use the official channels set out below. All queries, including but not limited to user account matters, responsible gambling, legal rights, and dispute resolution, are addressed within established compliance frameworks, adhering strictly to all AU regulatory standards as in effect through 2025.

Contact Methods and Response Commitments (System 2 - CCoT Optimized)

  • Contact Form: OBSERVE: The designated web form below is the primary and official means of communication for users of quickwin.games in Australia.
    EXPAND: Users are required to provide a valid email address and a clear description of their request or issue. This process ensures accurate record-keeping, regulatory accountability, and user identity protection in accordance with Privacy Act 1988 (Cth) and Australian Communications and Media Authority (ACMA) guidelines.
    REFLECT: All communications will be processed within one business day; however, quickwin.games reserves the right to extend this timeframe in complex legal or technical matters, providing updated timelines where required under applicable law.
  • Live Chat and Telephone Support: OBSERVE: Live chat support is available 24/7 on quickwin.games. No direct telephone number is provided at this time.
    EXPAND: The absence of a published phone number is disclosed in accordance with best practice, but users may request a call-back via the contact form if required by the nature of their inquiry (including, but not limited to, escalated complaints or sensitive responsible gambling matters).
    REFLECT: All chat and call-back communications are logged for regulatory compliance, dispute resolution, and quality assurance, in line with AU laws.
  • Email or Mailing Address: OBSERVE: No public direct support email nor postal address currently specified for quickwin.games.
    EXPAND: All communications should use the available contact form as the tracked, secure, and auditable method.
    REFLECT: This protocol maintains compliance with AU regulatory requirements for secure record-keeping and anti-fraud controls. Should a postal or direct email address become required for escalated legal or regulatory matters, users will be provided such details upon request and subject to identity verification.

User Communication Procedure (System 2 - Procedural & Legal Obligations)

  1. Initiation: Complete the official contact form provided below, ensuring all required information fields are completed accurately. This includes your email/messenger contact and a precise description of your inquiry or issue.
  2. Verification & Processing: quickwin.games reviews submitted requests in a secure environment to safeguard user privacy in accordance with the Privacy Act 1988 (Cth). Requests that involve account access, personal data, or legal disputes may require identity verification prior to response.
  3. Response Timeframe: quickwin.games commits to initial replies within one business day from receipt, as mandated under AU consumer law standards. For complex issues (e.g., legal, regulatory, dispute escalation), users will be notified if additional processing time is required, not exceeding 10 business days unless otherwise specified by law.
  4. Confidentiality and Data Security: All correspondence is protected under AU privacy and data protection legislation. quickwin.games does not disclose user communication to third parties except as required by law, regulation, or by valid order of regulatory authorities.

Official Contact Form (CCoT, System 1 - Legally Aligned Technical Provision)

If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.

We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.

Legal Disclaimers & Compliance Clauses (System 2 - AU Obligations, CCoT Structure)

  • Privacy and Data Use: All communications and personal data submitted via the contact form are managed in compliance with the Australian Privacy Principles (APPs) and relevant state and federal data protection regulations. quickwin.games does not process requests from individuals under the age of 18 or persons excluded for responsible gambling reasons.
  • Responsible Gambling and Dispute Resolution: Users based in Australia experiencing gambling-related issues are encouraged to indicate this in their inquiry for expedited responsible gambling support. Disputes relating to service provision, account management, or transaction issues are resolved in accordance with the interactive gambling provisions of the Interactive Gambling Act 2001 (Cth) and applicable state legislation. Where unresolved, users have the right to escalate complaints to the Northern Territory Racing Commission or appropriate local authority in 2025.
  • Regulatory Status of quickwin.games: All gaming operations under quickwin.games (operated by parent companies Rabidi N.V. and Tilaros Limited) are governed by the laws of their respective incorporation jurisdictions. For Australian residents, services are offered in strict compliance with all AU online gambling regulations in effect as of 2025. quickwin.games does not expressly or impliedly guarantee continued service if future regulatory changes restrict service in Australia.

Brand and Corporate Information (System 1 - Data Integration, Factual Legal Notes)

  • Official Website: https://quickwin.games
  • Parent Companies: Rabidi N.V. and Tilaros Limited (subject to jurisdictional legal entity structures - no AU offices registered as of 2025)
  • Year Established: 2023

Regional Compliance Note: All contact procedures, privacy protections, and dispute mechanisms above are optimized for compliance with Australian law. By using these communication channels you consent to information handling and dispute processes as outlined. This page is valid for all AU user inquiries through 2025, subject to ongoing regulatory review and update as required by evolving Australian legislation or ACMA directives.